Company provided overview, products and services:
AMD Global Telemedicine provides video, audio and asynchronous telemedicine services using their own Connect N’ Care platform. This product uses WebRTC Standards based video and audio protocols and requires standard Wi-Fi, or 4G or LTE connections in order to provide the best experience. The AMD Global Telemedicine provider model supports the use of a supplied provider panel, the use of the consumer’s provider panel, or a hybrid of both the consumer and their panel of providers. Reimbursement for clinical services provided includes CMS, Medicaid, Private Insurance and other payers. AMD Global Telemedicine provides some cost information viewable in our vendor summary, and states additional costs are available upon request.
What platform do you use?:
Connect N’ Care with full back end work flow and functionality for clinicians and administrative staff. Patients and clinicians regardless of location or device.
Is this your platform?:
No
Video:
Yes
Audio:
Yes
Async:
Yes
Video platform:
Standards based video protocols (WebRTC)
Audio platform:
Standards based video protocols (WebRTC)
EMR Integrate:
Yes
Current EMRs:
We can integrate with all standards based EMR’s through a bi-directional data flow.
Do you offer “Levels” of Service?:
No. Regardless purchaser is the same technical and service options are available.
Schedule clinic to clinic:
Yes
Schedule across Org:
Yes
Schedule DTC?:
Yes
Call routing?:
Yes
Describe Ease of use for providers:
Patients connect over an app or web browser that walks the patient through an evidenced based questionnaire based on the patient’s chief complaint. The resulting report is sent to a group of providers to review and call the patient back over video or audio. After connecting to the patient, the provider can diagnose and treat and if necessary prescribe using built in ePrescription software. The provider can also send educational material in ten different languages to the patient.
How long does it take to set up your solution for providers?:
10- business days
Special equipment required? If yes, how do they get it?:
No. Any computer or device can be used
Software/App requirement for provider:
No. Connect N’ Care app or they can use a web browser
Describe ease of use for consumers/patients:
Patients connect over an app or web browser that walks the patient through an evidenced based questionnaire based on the patient’s chief complaint. The resulting report is sent to a group of providers to review and call the patient back over video or audio.
How long to set up your solution for consumers/patients?:
5 minutes
Consumer equipment needed:
No. They use a personal mobile device or web browser
Software/Apps required for Consumer:
No.
Cellular:
No
WiFi Internet:
Yes
Connectivity (bandwidth)?:
Standard WiFi or 4G or LTE connections provide the best experience
How much space on a mobile device?:
40 MB
Medical peripherals allowed?:
Yes. Blood Pressure, thermometer, glucometer, SPO2 and scales
Who reimburses the provider?:
CMS| Medicaid| Private Insurance| Other
Private payers that pay:n/a
Offer a Provider panel?:
Yes
Use own providers:
Yes
Panel and own providers:
Yes
Mixed options expanation:
Organization's providers and (based on their need) GENIEMD clinicians as needed 24/7 365.
How many current customers?:
51
Types of Current customers?:
Healthcare Systems; medical groups; National Public Health Systems. Small rural Medical Practices; Telehealth solution providers for Employee Health
Number of consumer calls in past 12 months?:
Available upon NDA
Standard set-up charges:
$3500
Software license – Price & Terms:
Available upon NDA
Cost per patient (or per number of patients):
Available upon NDA
Charges for additional specialties:
Available upon NDA
Cost per call (call charge):
Available upon NDA
Cost for provider (provider charge):
Available upon NDA
Annual fees:
Available upon NDA
Maintenance/update fees:
Available upon NDA
Support Fees:
Available upon NDA
Other Charges:
Available upon NDA