Company provided overview, products and services:
CareClix provides video, audio and asynchronous telemedicine services using their own CareClix platform. This product uses the CareClix audio and video platform and can accommodate various cellular and internet connections. The CareClix provider model supports the use of a supplied provider panel, the use of the consumer’s provider panel, or a hybrid of both the consumer and their panel of providers. Reimbursement for clinical services provided includes CMS, Medicaid, and Private Insurance. CareClix provides some cost information viewable in our vendor summary, and states additional costs are available upon request.
What platform do you use?:
CareClix
Is this your platform?:
Yes
Video:
Yes
Audio:
Yes
Async:
Yes
Video platform:
CareClix
Audio platform:
CareClix
EMR Integrate:
Yes
Current EMRs:
CareClix integrates with all major EMRs
Do you offer “Levels” of Service?:
No.
Schedule clinic to clinic:
Yes
Schedule across Org:
Yes
Schedule DTC?:
Yes
Call routing?:
Yes
Describe Ease of use for providers:
Our HIPAA-compliant telehealth platform enables providers to conduct virtual visits with their patients anytime, anywhere from any place using any device. As a market leader in healthcare innovation, you will always be one step ahead of the competition. Patients can securely communicate with their physicians, pay bills, request medication refills, view lab results, request appointments, and securely message your practice. Our combined solution merges our platform with specialized services, which helps your practice extend its reach beyond traditional clinical settings.
How long does it take to set up your solution for providers?:
CareClix can have your providers set-up and implemented in less than 48 hours.
Special equipment required? If yes, how do they get it?:
No. Providers do not need any special equipment to utilize CareClix. Our platform works on a computer, tablet, or any mobile device. All you require is a stable internet connection.
Software/App requirement for provider:
No. The provider does not need special software to utilize the CareClix platform. Our cloud-based software comes pre-packaged - our platform has a mobile app that can be downloaded in the App Store or Google Play.
Describe ease of use for consumers/patients:
You can request medication refills, view lab results, request appointments, and send messages to your doctor. The platform is simple to navigate, making it easy for you to start adopting telehealth and begin to use it for your healthcare needs.
How long to set up your solution for consumers/patients?:
Patients can register and sign-up to see a doctor with CareClix in a matter of minutes.
Consumer equipment needed:
No. The patients do not need special software to utilize the CareClix platform. Our cloud-based software comes pre-packaged - our platform has a mobile app that can be downloaded in the App Store or Google Play.
Software/Apps required for Consumer:
No. The patient does not need special software to utilize the CareClix platform. Our cloud-based software comes pre-packaged - our platform has a mobile app that can be downloaded in the App Store or Google Play.
Cellular:
Yes
WiFi Internet:
Yes
Connectivity (bandwidth)?:
CareClix application can accommodate various cellular and internet connections.
How much space on a mobile device?:
The CareClix mobile app is 37.2 MB
Medical peripherals allowed?:
No. With CareClix you can use: Horus Scope, Digital Stethoscope, Electronic Stethoscope, Otoscope, Pharyngoscope, and a General Viewing Camera
Who reimburses the provider?:
CMS| Medicaid| Private Insurance
Private payers that pay:CareClix works with hundreds of employers worldwide.
Offer a Provider panel?:
Yes
Use own providers:
Panel and own providers:
Yes
Mixed options expanation:
With CareClix you can use a hybrid model in which you are able to utilize our CareClix Physician Network or utilize your existing provider network or use a combination of both.
How many current customers?:
51
Types of Current customers?:
CareClix offers our services to a variety of customer markets including Health Systems, Health Plans, Nursing Facilities, ACO's, Government, Employers, Private Practice, TPA, Medicare Advantage, Hospitals, and Correctional Facilities.
Number of consumer calls in past 12 months?:
CareClix has an average of ### calls that have been answered in the past 12 months.
Standard set-up charges:
Provider = $ 0-250+
Software license – Price & Terms:
Provider = $50 Per Month Per Provider
Cost per patient (or per number of patients):
Provider = No additional cost
Charges for additional specialties:
Provider = No addititonal cost
Cost per call (call charge):
Provider = No addititonal cost
Cost for provider (provider charge):
Provider = No additional cost
Annual fees:
Provider = No annual fee
Maintenance/update fees:
Provider = Maintenance fee included
Support Fees:
Provider = Support included
Other Charges:
CareClix also offers additional services, such as Medical Devices, Remote Patient Monitoring, and Chronic Care Management Programs.