Category: Toolkits

Hardware-Based Videoconferencing Endpoints When an organization is ready to being implementing a videoconferencing system, they will need to make a detailed plan for configuring, deploying, and supporting the equipment.  The locations, installation types, room configurations, and infrastructure changes will all need to be well documented prior to putting in equipment. Locations In how many different […]

Uses for video in clinical operations and patient communication Adding telehealth or online visits to a clinic workflow will certainly affect daily operations. An office could limit this technology to only supporting a clinician and patient interaction, but given the introduction of video products in the market to support and improve the consumer experience online, […]

   As a clinician, it is our responsibility to understand the limitations and capabilities of the tools that we use in our process of gathering information from and about a patient to further the diagnostic and management process. When we use a stethoscope to listen to heart sounds, we understand that it is more […]

Getting healthcare advice, or connecting with your healthcare team online, is an option that is increasingly available in today’s market. If you have health insurance, your policy may cover these types of services and their expense, or if you are employed, your employer sponsored coverage may cover this service. If you want to pay for […]

Video in healthcare doesn’t need to be restricted to the provider-patient interaction. With the cost of online video services decreasing, the entire office can leverage video communications as part of the customer service offering, including the front desk, nursing staff, and coding and billing areas. Solutions currently in the market support a technology referred to […]

Prior to desktop and mobile video technology becoming commonplace, if a business wanted to use live interactive video over the Internet, the primary option was to invest in a dedicated video conferencing system, which housed the hardware onsite. This investment typically required an investment in IT services to support and maintain the equipment. As these […]

Online video is being used across numerous industries to engage the customer base in new ways on stationary and mobile devices. Features such as video, text chat, audio, co-browsing, and the ability to capture signatures through touch interfaces provides unique options for businesses to interact with their customers. With the technology of online video moving […]