Consumer Broadband Fact Sheet

Posted by on November 4, 2024

We are thrilled to share the Consumer Broadband Fact Sheet with you.  We have worked very closely with our friends at NCTRC and the other TRCs to create this great resource for you.

Introduction

Reliable, affordable internet access is essential for accessing digital health services. This fact sheet aims to inform consumers about the importance of broadband for digital health and provides resources for understanding and improving internet connectivity.

Key Topics

1. What is Broadband? – Explains broadband as high-speed internet essential for digital health.
2. What is Digital Health? – Overview of digital tools and resources that support health management.
3. Why Broadband Matters for Digital Health – Highlights how stable internet supports telehealth, remote monitoring, and other health services.
4. Assessing Internet Speed – Guides users on evaluating if their internet meets digital health needs.
5. Options for No Internet Access – Details on affordable programs and alternatives for connectivity.

Intended Audience

Consumers and healthcare providers interested in broadband’s role in digital health.

Consumer Resources

1. FCC Resources:
   • Broadband Labels – Provides details on internet plans.
   • Household Broadband Guide – Tips for selecting appropriate internet speeds.
2. Telehealth Technology Assessment Center – Offers internet speed tests.
3. NTIA “Internet for All: Broadband 101” – Explains broadband technology, quality, and reliability considerations.

Telehealth Resources

1. Telehealth Access Points – Tool for finding local telehealth service providers.
2. Prepare for Visit Widget – Helps patients test connectivity, audio, and video before appointments.

No Internet? Options and Programs

1. Lifeline Program – Affordable connectivity options for low-income consumers.
2. NDIA Resources – Lists affordable internet plans and broadband resources.

Digital Safety

Guidelines for protecting online identity and communications:

• Cybersecurity Best Practices by CISA
• Stop|Think|Connect Campaign
• Be Internet Awesome – Family-oriented internet safety program.

For more detailed information visit the National Consortium of Telehealth Resource Centers (NCTRC), download the full fact sheet: Connecting for Health: The Importance of Broadband in Digital Health.