TTAC

Direct to Consumer

There is a growing trend in healthcare to provide care directly to the patient (or consumer) in their homes using a variety of telemedicine technologies. We refer to this type of care delivery as Direct To Consumer (DTC) Telemedicine.
This toolkit provides an overview of what Direct to Consumer Telemedicine is and what key considerations should be reviewed when selecting and implementing a Direct to Consumer solution. A self-reported vendor survey provides feedback from some of the DTC providers. We also include information from a recent video platform network assessment conducted by TTAC.

  • Introduction: This section defines DTC Telemedicine and provides an overview of the topics to be covered in this toolkit.
  • The Consumer and Critical Questions: What does a DTC customer might look like, and what are the critical issues they need to have addressed?
  • Adoption and Accelerating Growth: A look into the elements that drive and hinder Consumer adoption of DTC technologies and services.
  • Service and Financial Models: An overview of common service and business models represented in the DTC marketspace.
  • Vendor Information: This section contains information on vendors included in our survey, a link to our vendor comparison table, and our video platform performance comparison summary video.
  • Bibliography and Useful Links: A bibliography of referenced sources and relevant links.
  • Resources: Links to additional related resources