Participants
List of Companies invited to Participate in this study – Author disclaimer: The author has no financial or management interest in any of the companies listed.
| 98point6 | AMD Global Telemedicine | AmWell |
| Avizia (acquired by AmWell) | Babylon | Bright MD |
| Buoy Health | CareClix | Curai Health |
| DialCare | Doctor on Demand | Electronic Caregiver |
| First Stop Health | Great Call | Heal |
| HealthTap | InTouch Health | K Health |
| Maven Clinic | MD Live | MeMed |
| Mend | One Touch Telehealth | Ro.co |
| Teladoc | US Telemedicine | Zipnosis |
Table of Direct to Consumer Telehealth Providers Products and Services
Disclaimer: The list of companies invited to participate is not intended to be an exhaustive list. It combines a list constructed by ANTHC; companies with which the authors have professional experience; the finalists of the 2019 JD Powers study plus the national providers in a list provided by the American Telemedicine Association (ATA) and the Center for Telemedicine Law (CTEL). The companies invited include only those offering national service offerings as of March 2020. Of the 28 Companies invited to participate 15 responded. If a company wants to be added to the Table of respondents (below), the survey tool will remain open until December 31 2020. Click Here https://fs26.formsite.com/KtlIgk/93uutel1bp/index.html to complete the survey.
This table contains information provided by the Companies who completed the Direct to Consumer Telemedicine survey. For the most part, the information is exactly as provided (minor modification was made to a few items to make the response fit the final form). The companies listed are not intended to be an exhaustive list. Rather, this is an attempt to provide a representative list to educate and aid the user in decision making, planning and RFP creation. It includes all companies that completed the Direct to Consumer Telemedicine survey. We attempted to direct the Invitation to Participate to at least 2 contacts within each company. All were provided with a link to an on-line survey. All were provided with the same deadline. Any requested extension of the deadline was granted. If a response arrived within one week after the deadline, it was accepted. Of the 28 companies invited. 15 responded to date (54% response). If a company wants to be added to the table, the survey tool will remain open until December 31, 2020). Click Here https://fs26.formsite.com/KtlIgk/93uutel1bp/index.html to complete the survey.
TTAC Video Performance Comparison
A key challenge for telemedicine technology, especially in rural and underserved communities, is available bandwidth. Video quality to provide an effective encounter and to support consumer confidence is critical. TTAC conducted a stress tested 8 leading providers at a relatively low bandwidth of 512 kilobits per second. You can view a video comparison below.